Must be fluent in German, Italian and English
Zeus Scooters are an innovative and ambitious provider to the e-scooter sharing micro mobility market and recognized as a high potential start-up business.
We have launched our service in Germany in June 2020, and we are expanding across Germany and Europe over the coming months. At the moment we are operating in 15 cities. We are now seeking an enthusiastic, professional, and ambitious Customer Support Representative to join our Customer Service and Experience team.
Job types: full-time, permanent
Salary: 25,000.00 € per year
Work Remotely: Yes
Responsibilities:
Providing technical support to customers
Account management
Outbound & inbound customer contact
Email and phone support
Taking care of own projects
Benefits:
Great team environment
Work from home opportunities
Bonus scheme
Profit sharing / share options
Casual dress
Reporting to our Customer Experience Manager you will be able to develop and grow in your position.
Training in our systems will be provided and a knowledge of Zendesk will be an advantage along with the ability to communicate well in English and German.
Experience:
Customer Service: 1 year (Required)
Language:
English (Required)German (Required)Italian (Required)
