Customer Service Representative

Must be fluent in German, Italian and English 

 Zeus Scooters are an innovative and ambitious provider to the e-scooter sharing micro mobility market and recognized as a high potential start-up business.

We have launched our service in Germany in June 2020, and we are expanding across Germany and Europe over the coming months. At the moment we are operating in 15 cities. We are now seeking an enthusiastic, professional, and ambitious Customer Support Representative to join our Customer Service and Experience team.

Responsibilities:

• Providing technical support to customers
• Account management
• Outbound & inbound customer contact
• Email and phone support
• Taking care of own projects

 Reporting to our Customer Experience Manager you will be able to develop and grow in your position.

Training in our systems will be provided and a knowledge of Zendesk will be an advantage along with the ability to communicate well in English and German.

Benefits:

• Great team environment
• Work from home opportunities
• Bonus scheme
• Profit sharing / share options
• Casual dress

Job types: full-time, permanent

Salary: 25,000.00 € per year

Experience:

• Customer Service: 1 year (Required)

Language:

• English (Required)
• German (Required)
• Italian (Required)

Work Remotely: Yes

If this role sounds perfect for you, please email your resume and cover letter to support@zeusscooters.com